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This course provides an overview of the skills required to promote, support, or generate sales from interactions with customers either in the field or over the phone. It is intended for those who are typically not in a full time service sales position, but are exposed to potential sales opportunities in their job function.
Part One (30 minutes)
- Service Marketing
- Selling vs. Marketing
- Service Sales Challenges
Part Two (45 minutes)
- The Service Sales Cycle
- Objection Handling
Who Should Participate?
Personal directly or indirectly interacting with existing or potential customers. It applies to individuals working in the field or those in support functions. Typical titles include Field Personal; Technicians, Analysts, Engineers, Programmers, Installers, or Electricians.
Terms and Conditions
Courses are available for thirty days from purchase. Providing your email and contact information allows you to receive a receipt for payment and a confirmation. Your contact information will not be sold.
AfterMarket Consulting is not responsible for, and expressly disclaims all liability for, damages of any kind arising out of the use, reference to, or reliance on any information contained within the site. While information contained within the site is periodically updated, no guarantee is given that the information provided is correct, complete, or up-to- date.
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